Cole Plympton | Resume

A senior Information Technology student at Florida State University, graduating in May 2025.

Passionate about leveraging technology to solve real-world problems, I specialize in IT support, system optimization, and technical troubleshooting.

Currently working as an IT Support Assistant for FSU Athletics, I provide critical support for network infrastructure, application management, and live event operations to ensure seamless performance under high-pressure conditions.

With a proactive approach and a focus on efficiency, I excel at integrating technology solutions that drive operational success and enhance user experiences.

Career Objectives

To leverage my IT expertise and creative problem-solving skills to develop innovative solutions that drive organizational success, enhance user experiences, and contribute to technological advancement in the industry.

IT Skills and Expertise

IT Support and Troubleshooting, Network Infrastructure Management, System Optimization, Active Directory & GPO Configuration, SSL Certificate Management, Mobile Device Management, Media Creation, and Interactive Display Systems.

Programming Languages & Skills

HTML/CSS

Proficient

JavaScript

Proficient

SQL

Above Average

Python

Above Average

C++

Average

Educational Experience

Florida State University
Bachelor of Science in Information Technology
Graduating May 2025

PROFESSIONAL EXPERIENCE

2023 - Present

Florida State University Athletics

IT Support Assistant

Managed user access and permissions by configuring Group Policy Objects (GPOs) in Active Directory
Monitored IT assets and network activity using PRTG and Lansweeper to identify and resolve performance issues
Performed SSL certificate updates on Linux servers and NAS systems to maintain security
Provided technical support for FSU Athletics staff and events, ensuring smooth IT operations
Used Mobile Device Management tools to configure and maintain Apple and Android devices
Gained experience in media creation, interactive display systems, and integrating technology for enhanced user experiences

Apr - Aug 2022

Subway

Sandwich Artist

Maintained high standards of food quality and customer service in a fast-paced environment
Managed closing operations and cash register duties to ensure smooth and efficient daily operations
Developed skills in customer interaction, problem-solving, and team coordination

Aug 2020 - Jun 2021

Lawton Chiles Middle School

Technical Support and Media Resources Intern

Edited and monitored school website activity, providing faculty with timely updates
Assisted faculty with technical issues and created digital media for school promotions
Managed media creation through videos and posters while handling distribution via the school's YouTube channel
Promoted school events and maximized engagement rates through strategic social media distribution